update

» Wednesday, March 09, 2005

Breaking the Bank


Before: Drive-thru, Taco Bell-style plastic sign on steel pole
and Main Street-destroying architecture...

So, we won. We fended off the UFO from Planet Sprawl before it landed on our neighborhood.

Back in December I wrote that Commerce Bank, one of the most aggressive and fastest growing banks in the nation, was planning to build a suburban-style, drive-thru "little box" building in Park Slope. In less than three months we organized, fought and convinced the bank to go back to the drawing board and come up with a new building.

The suburbanization of New York City has accelerated rapidly in the last few years. As the rest of the country has become saturated with big-box sprawl crap, New York is one of the last places these businesses can go to continue their metastatic growth. Arriving in the city with business models that were developed and honed in the vast wastelands of strip-mall America, companies like Target, IKEA and Wal-Mart promise jobs and low prices, yet impose huge costs that go unaccounted for.

The way we fought and then worked with Commerce Bank provides good lessons for future battles against these guys. We got organized and were very specific in what we wanted from the bank. We first tried working under the auspices of the existing neighborhood association, but when they proved to be too passive and slow we formed our own group, Park Slope Neighbors. We hit the street and the Internet with petitions and flyers and quickly built our own mailing list and active corps of volunteers. We didn't count on our elected officials to do anything. We dragged them along by building our own vocal constituency.

We spoke rationally and built a strong argument using the same tools and language that a big corporation uses (e.g. we used PowerPoint and said "win-win" a lot). We combined conservative neighborhood populism with progressive urban environmentalism to craft a tune that elected officials and community leaders could easily sing along to. We hammered the bank in the press and showed that we weren't going away. This compelled them to come to the table and meet with the neighborhood stakeholders.

Most important, we didn't sell the neighborhood short. We kept in mind that Brooklyn is no longer a place the people want to flee. People want to live, work and raise families here. We don't need to beg a big bank to set up shop here.

Our strategy and tactics worked. On March 3 Commerce Bank unveiled a new design for Park Slope. It's an honorable, red-brick building with tall ceilings and big windows. It's not going to win any architectural awards, but it is essentially welcoming and respectful to the neighborhood. Most important, the dangerous drive-thru and ugly Taco Bell-style signage are gone. We couldn't convince them to build apartments above the bank, but we did win some smaller concessions, like bike parking.

Commerce Bank deserves a big pat on the back for listening and responding. As a for-profit business oriented towards serving customers, they were so much easier to deal with than, say, the New York City Department of Transportation. If Commerce Bank were in charge of the Williamsburg Bridge, you can bet those hazardous steel bumps would be long gone.

But the real heroes of this story are the volunteer corps of about 20 neighborhood people who went out in the cold during their winter vacations, posted flyers, collected signatures, talked to their negighbors, and forced the bank and the local elected officials to act. It's worth taking a moment to appreciate and enjoy their small achievement. It's not all that often that an unfunded grassroots community initiative compels a billion dollar steamroller of a corporation to sit down, listen and change its plans. But we did it.


After: A drive-thru-less, pedestrian-friendly, urban building that makes an
effort to fit the character and context of the neighborhood.




Comments

Aaron, I have come into the possession of some Commerce Bank promotional materials that I think you might find rather interesting. Email your snail mail address to aadonovan at gmail dot com . . .

Can't wait to see what you've got...

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